Privacy policy

Last Updated: December 2025

Upscape (“we,” “us,” or “our”) operates the website getupscaped.com (the “Site”). We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your information.

By using this Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Home address (for project inquiries)

  • Any other information you submit through forms, email, or scheduling tools

B. Automatically Collected Information

When you visit the Site, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Time spent on the Site

  • Referring URLs

This is collected via standard analytics tools (e.g., Squarespace Analytics, Google Analytics).

2. How We Use Your Information

We use the information we collect to:

  • Provide estimates, proposals, and service communications

  • Schedule design walkthroughs and installations

  • Respond to your inquiries

  • Improve the Site and user experience

  • Send updates or marketing communications (you can opt out anytime)

  • Maintain project records and customer history

We do not sell your personal information to third parties.

3. How We Share Information

We may share your information only in the following situations:

  • Service Providers: With trusted contractors, electricians, or installation partners when necessary for project completion

  • Business Operations: With vendors providing tools like email, analytics, scheduling, or CRM systems

  • Legal Requirements: If required by law, regulation, or legal process

We do not share information for advertising sales or resale.

4. Cookies & Tracking

The Site may use cookies and similar technologies to:

  • Improve loading speed

  • Track usage and performance

  • Save your preferences

You can disable cookies in your browser settings.

5. Data Security

We take reasonable measures to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain customer information for as long as needed to:

  • Provide services

  • Maintain accurate project records

  • Comply with legal obligations

You may request deletion of your information at any time.

7. Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children.

8. Your Rights

You may request to:

  • Access the personal data we have about you

  • Update or correct information

  • Request deletion of your information

  • Opt out of marketing communications

Email us at hello@getupscaped.com for any privacy-related requests.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:
hello@getupscaped.com